Terms of Service

Terms of Service

Welcome to Loveness (“Loveness,” “we,” “us,” or “our”). By accessing or using our website (the “Site”), you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, please do not use this Site.

Loveness is operated by Individual Entrepreneur ROMAN DIANA OLEGIVNA (3530311765). We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of any changes.

1. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal data.

2. Intellectual Property & Usage Restrictions

All content on this Site, including but not limited to visuals, text, audio, and video clips, is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. Unauthorized use of any content is strictly prohibited.

To request permission to use any materials, please contact us at lovenessunderwear@gmail.com.

3. Ordering & Product Use

  • All orders must be for personal use only.

  • Resale, distribution, or commercial use of Loveness products is strictly prohibited.

  • Orders may be cancelled at our sole discretion due to product unavailability, noncompliance with these Terms, or other reasons.

  • We reserve the right to verify your identity before processing orders.

If an order is cancelled, a full refund will be issued.

4. Trademarks

All trademarks, service marks, and trade names appearing on the Site are proprietary to Loveness. Unauthorized use is prohibited.

5. Membership Eligibility

Membership on lovenessunderwear.com is free but available only to users 18 years or older. We may suspend or terminate accounts at our discretion.

6. Notices & Communications

We may contact you via email, postal mail, or general Site notifications using the contact information you provide.

7. Pricing & Product Display

We strive to display our products as accurately as possible. However, variations in color, style, and appearance may occur. Please review our Returns & Exchanges section for assistance with unsatisfactory purchases.

8. Prohibited Uses

Users may not:

  • Use the Site for illegal activities or unauthorized purposes.

  • Harass, abuse, or harm other users.

  • Submit content that infringes on third-party rights.

  • Use bots, scrapers, or other automated tools to collect information from the Site.

9. Ordering & Shipping

  • Final order costs, including shipping, will be displayed at checkout.

  • We do not ship to international PO Boxes.

  • Orders are processed through a third-party logistics provider.

10. Exchange Rates, Duties & Taxes

  • Payments are processed in Euros (€). If your payment method is in another currency, exchange rate fees may apply.

  • Duties and taxes are calculated at checkout.

  • Depending on the destination, customers may either pay duties upon delivery or have them prepaid through DDP (Delivery Duty Paid).

By purchasing, you authorize Loveness and its partners to import goods on your behalf.

11. Payment Methods

Payment options vary by country and are displayed at checkout.

12. Returns & Exchanges

  • We do not offer free returns or exchanges.

  • Customers must cover return shipping costs.

  • Duties, taxes, and original shipping fees are non-refundable.

  • To initiate a return, email lovenessunderwear@gmail.com with “Order Return” in the subject line.

Refunds may take up to 10 business days to process.

13. User Submissions

By submitting content (comments, feedback, etc.) to Loveness, you grant us an irrevocable, royalty-free license to use your content for any purpose. Loveness is under no obligation to maintain confidentiality or compensate users for their submissions.

14. Monitoring & Content Removal

We reserve the right to review and remove any content at our discretion, including but not limited to content that violates laws, third-party rights, or these Terms.

15. Correction of Errors

We reserve the right to correct any errors, including pricing or product information, at any time.

16. Third-Party Links

Loveness may include links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

17. Termination of Access

We may terminate or suspend your access to the Site at our sole discretion without notice.

18. Disclaimers & Limitation of Liability

  • All content is provided “as is” without warranties.

  • Loveness disclaims all liability for damages arising from errors, unauthorized access, service interruptions, viruses, or reliance on Site content.

  • Our liability is limited to the fullest extent permitted by law.

19. Indemnification

You agree to indemnify and hold Loveness, its officers, employees, and affiliates harmless from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of third-party rights.

20. Entire Agreement

These Terms constitute the entire agreement between you and Loveness, superseding all prior communications. Any rights not expressly granted are reserved.

For questions, contact us at lovenessunderwear@gmail.com.